M.A.G.I.C. (Mentoring, Asking Questions, Growth, Integrity and Community) is the key to my success. I am always seeking opportunities to build relationships and create custom solutions, while working with innovative companies to increase both the community and economic impact.
With a background in hospitality management and adult education, I combine the two to provide engaging, enlightening and stimulating learning experiences for a variety of audiences. I am always looking for unique opportunities to help entrepreneurs, businesses, government agencies and non-profit organizations rise to the top.
bernice's BEST FIT
Whether it's hosting strategic planning sessions, employee engagement or facilitating a transition meeting I enjoy working with teams to help facilitate growth. As a community connector I help to identify opportunities and issues to support an increase in community and economic development. My community connections allow me to find unique opportunities for innovation. As a customer care specialist I am passionate about increasing awareness for customer care, entrepreneurship, business, government agencies and non-profit organizations through a variety of events, workshops and community events.
awards and accomplishments
* Lynn Irlam Make a Difference award – St. F. X. University
* Presented with the 2011 prestigious Choice Hotels International Woman of the Year Award
* Manager of a multiple international award winning hotel
* Recipient of the Lead By Example award as presented by Toastmasters for excellence in leadership
Facilitator of change, Community Connector, Customer Care Specialist, Employee Retention Agent, Growth Specialist, Customized Program Support, Workshop Design & Facilitation
bernice's Location & Contact
bernice's CLIENT RESUME
Acadia Entrepreneurship Center, NS Department of Housing, Central Housing Authority, Flourish Family Well-Being Society, Events Lunenburg County, Tourism Industry Association of NS
Entrepreneurship basics workshops – 6 – half day workshops
- Building Relationships
- Touch points
- Why you and not them
- Customer Care
- Hiring support